Updated: 5-19-2026
Cancellation & Rescheduling Policy
We understand that plans can change. Below is our cancellation and rescheduling policy for Durn Coffee catering services.
Cancellations
All deposits are non-refundable and are required to secure your event date.
If an event is canceled, any additional payments made beyond the deposit may be refunded at Durn Coffee’s discretion depending on timing, preparation costs, and custom items already purchased.
Rescheduling
Events may be rescheduled without additional charge if requested at least 72 hours before the scheduled event date.
Rescheduled events are subject to availability, and the original deposit will be applied to the new event date.
Terms & Conditions
These Terms & Conditions (“Agreement”) are entered into by and between Durn Coffee (“Company” or “Caterer”) and the client booking catering services (“Client”).
By submitting payment or paying the required deposit, the Client agrees to the terms and policies outlined below.
Event Details
Clients must provide accurate event information including location, guest count, service time, and setup conditions. Any major changes must be submitted in writing and may result in additional fees.
Service & Menu
Durn Coffee provides handcrafted espresso beverages and menu items discussed prior to the event. Menu offerings may include espresso drinks, specialty lattes, chai, hot chocolate, and customizable flavor options. Availability may vary depending on ingredient supply and seasonal availability.
Additional add-ons such as matcha service and specialty flavors including ube and pandan may be available for an additional fee
Setup Requirements
Clients must provide:
A safe and accessible setup area
At least an 8’ x 8’ space
At least one dedicated 15-amp power outlet within 25 feet of setup
If power is unavailable for outdoor events, Durn Coffee can provide a generator for an additional fee.
Clients must provide access to the venue at least 1.5 hours prior to the scheduled event time for setup and 1 hour after service for breakdown and cleanup.
Outdoor Events
Outdoor events are weather dependent. In cases of unsafe weather conditions, Durn Coffee reserves the right to modify, pause, or cancel service for safety reasons.
Payment
A non-refundable deposit is required to secure your event date. Remaining balances must be paid before or on the event date unless otherwise agreed upon.
Travel Fees
Travel fees may apply for locations outside Bakersfield or surrounding service areas.
Liability
Durn Coffee is not responsible for delays or inability to perform services caused by circumstances beyond our control including weather, power outages, venue restrictions, traffic, or emergencies.
Damage
Clients may be responsible for damages caused to Durn Coffee equipment by guests, venue staff, or attendees during the event.
Privacy Policy
At Durn Coffee, we value your privacy and are committed to protecting your personal information.
Information We Collect
We may collect:
Name
Email address
Phone number
Event details
Payment information through third-party payment processors
How We Use Your Information
Your information may be used to:
Respond to inquiries
Manage bookings and events
Process payments
Improve our services
Send occasional updates or promotions
Information Sharing
We do not sell or rent your personal information. Information may only be shared with trusted third-party services necessary to operate our business.
Data Security
We take reasonable steps to protect your information, but no online system can guarantee complete security.
Your Rights
You may request to access, update, or delete your information by contacting us through our website or business email.
Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on this page.
Right to Refuse Service
Durn Coffee reserves the right to refuse or discontinue service if unsafe, threatening, or inappropriate conditions arise during the event.